"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Welcome to IAVM

Front Row News

Being Prepared for Severe Weather
The Severe Weather Preparedness program takes place February 26 in Dallas, Texas. It’s an advanced, one-day training program where participants learn information about all aspects of severe and threatening weather. On the schedule is an industry roundtable featuring representatives from...
Safety and Security Concerns Emerge in “Meetings Outlook”
Meeting Professionals International released the 2016 Winter Edition of its Meetings Outlook survey, and for the first time safety and security showed a strong emergence. According to the survey, 44 percent of industry professionals anticipate changes to the meeting and event industry due to the...
Celebrating Successful Mentoring Relationships
After a big accomplishment, appreciation and adulation are not only well received, they are well deserved. From December 2014 to November 2015, experienced venue professionals were matched with individuals seeking to enhance their industry knowledge. Each pair then created a unique program...
More Flexible, More Amazing, and More Experiences
Curbed published a wonderful article today written by Patrick Sisson titled “Introducing the Stadium of the Future, Where Technology is King.” It’s a long read that offers several choice quotes. Here are few to tease you: “Since technology has made it so easy for people to engage with the event in...

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