"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art doesn't bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Welcome to IAVM

Front Row News

How to Get Involved on #LoveTheatre Day
November 19 is the first-ever #LoveTheatre day on Twitter. “The one-day extravaganza will give theatres the chance to celebrate the industry, connect to new audiences and showcase their unique and exclusive content through Twitter,” Kira O’Connor wrote on Twitter’s blog. “It is completely free of...
Call for VenueConnect Session Submissions
Have something you want to learn about or something you want to share with your industry peers? The VenueConnect 2015 Planning Committee invites you to submit session ideas for the annual conference, which takes place in Baltimore next year, Aug. 1-4. It’s easy. just click on this link and fill...
“Vape” is the Word of the Year
Oxford Dictionaries has spoken, and the 2014 Word of the Year is “vape.” “As e-cigarettes (or e-cigs) have become much more common, so vape has grown significantly in popularity,” Oxford Dictionaries wrote on its blog. “You are thirty times more likely to come across the word vape than you were...
Drones and the Meetings Industry
Drones—also known as unmanned aerial vehicles (UAVs)—are one of the hottest topics in our industry at the moment. How do we use them? Why would we want to? What can we use them for? Convene magazine decided to take on that last question, specifically for the meetings industry, in a feature story...

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