"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Welcome to IAVM

Front Row News

Anaheim Convention Center Breaks Ground on Expansion
The Anaheim Convention Center broke ground on its new expansion today, April 21, 2015. When it is completed in summer 2017, there will be an additional 200,000 square feet of flexible event space (100,000 square feet will be column free), along with new loading docks and a climate-controlled...
Announcing Our VenueConnect Keynote Speakers
Our annual conference, VenueConnect, takes place August 1-4 in Baltimore, Maryland, and we’re happy to announce our three keynote speakers. Betsy Myers Myers will be our opening keynote speaker and will speak during Part 1 of the Women in Leadership program. She served as a senior adviser to U.S....
Three Rules to Follow in the Mosh Pit
The lead guitarist from the Screaming Trees raised his right hand, held it for brief moment, then strummed out some punk chords, causing the place to transform into shirtless bodies slamming against one another. This was my first mosh pit experience, and I loved it. After that, I sought out every...
How Should Live-Streaming Apps be Handled?
The live-streaming video app Meerkat made a splash at this year’s SXSW. A few weeks later, Twitter released it’s own live-streaming app called Periscope, which proved to be just as, or more, popular with the social media crowd. I admit, I love technology. I think new developments should be...

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