"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Welcome to IAVM

Front Row News

VC16: Keynote Daymond John’s Five Shark Points
Keynote Speaker Daymond John entertained a packed room of attendees during Saturday’s Opening General Session at VenueConnect 2016, telling them the world needs venue managers now more than ever before. “You’re way more important than you’ll ever understand,” John said, reminding them that in a...
VC16: The Impact of New Gun Laws on Public Venues
More than 100 attendees participated in “The Impact of New Gun Laws on Public Venues” workshop at VenueConnect on Saturday, July 23. Andy Jabbour, founder and president of Gate 15, facilitated a panel featuring Russell Read, CFE, CMP, vice president of Operations at AT&T Performing Arts Center...
IAVM Reveals New Re-Branding and Conference Strategy
This year, the International Association of Venue Managers (IAVM) leadership made three distinct decisions that have changed the associations’ course that has its members excited. The first decision was the hiring of a new president and CEO—the long-standing, forward-thinking industry leader Brad...
VC16: Foundation Legacy Project
VenueConnect 2016 attendees volunteered to help clean up local Minneapolis parks on Friday morning, July 22, before the conference began. The volunteers pruned rose bushes, pulled weeds, and cleared undergrowth at Lyndale Park and its four gardens. Landmark Event Staffing Services and PROjection...

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