"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art doesn't bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Welcome to IAVM

Front Row News

Industry News Weekly Roundup
There was a lot of news this past week. Here are some stories that caught our eyes. Music City Center to Add iBeacon Technology —The Tennessean “In a 1.2 million-square-foot building, directions appearing on a phone screen could be a welcome addition for visitors, as well as help the new facility...
World’s Largest Convention Center Solar Array Installed
MGM Resorts is committed to sustainability, and its new 6.4 megawatt photovoltaic array covers approximately 20 acres on top of the Mandalay Bay Resort and Casino. That makes it the world’s largest rooftop solar array on a convention center. But the company isn’t stopping there. It plans to...
Praise for MetLife Stadium’s Security Operations
Take a short break and read this great article from the Associated Press featuring a behind-the-scenes look at MetLife Stadium’s security operations. “MetLife Stadium previously won a security award and recently was nominated for another one for the system, which cost close to $1 million,” Barry...
Download the App for IAVM’s Online Member Network
VenueNet is available on your mobile devices via the MemberCentric app. Review discussions, search the member directory, stay updated on announcements, connect with your committees, and more, all from your smart phone. To download the VenueNet MemberCentric app, just follow the instructions below...

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