"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Welcome to IAVM

Front Row News

20 Questions That Could Raise Capital Dollars
Remember when you were a kid and you WANTED someone to play 20 questions with? Remember how annoyed our parents got when we just forced them to play 20 questions without any regard to subject matter, location, and timing? There were never any reports to follow those games, either. Thanks to...
Well Said: Mike Weatherley
The post Well Said: Mike Weatherley appeared first on International Association of Venue Managers.
Sustainability Tip for February
Is love still in the air? Even though Valentine’s Day has passed, we may still have the reminders of those heart-shaped candy boxes lying around. Check to see if the boxes are all or partially recyclable, or consider re-using them for another gift or possible storage. America Recycles Day offers...
iCommit: Building an Even Stronger IAVM
IAVM’s get-a-member campaign, iCommit, is under way. We are three months in and have added more than 320 new members. Our goal is to add 600 new members by March 31, 2015. We have five weeks left before the campaign ends, and we are halfway there. Your support may be rewarded with one of five $500...

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