"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Welcome to IAVM

Front Row News

The VenueConnect Experience
We’re excited to be in Baltimore this year for VenueConnect. In addition to great educational sessions and networking opportunities, we’re happy to offer several new conference experiences for attendees. The following are new this year for VenueConnect: UpStart: Emerging Leaders Experience| Room...
Join Us for Sustainability Sessions at VenueConnect
From Triple Bottom Line to Net Positive, Materiality Matrix to Circular Economy, the buzz words and language of sustainability can be overwhelming if you’re not living it day in and day out. As venue operators, where do we begin with developing a sustainability program? Is my current program on...
30|UNDER|30 Spotlights: Bennett, Holowaty, Schaafsma, and Volpe
This week’s spotlight of recipients in the IAVM Foundation’s inaugural class of 30|UNDER|30 are asked, “What do you look to take away from VenueConnect?” McKell Bennett Assistant Marketing Director Adam Center – University of Montana Missoula, Montana “I hope to further my knowledge within the...
Podcast: The Venue, Episode 3
We aired our third episode of The Venue last Friday, but if you missed it, no problem. We recorded it, and you can listen to the above audio of it. On this episode, we were joined by our guest host, IAVM Chair Kim Bedier, CFE, and we discussed a variety of topics, such as SMART goals for part-time...

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