"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Welcome to IAVM

Front Row News

The Bottom – Enjoy It
Ben Parker, father of Spiderman once said, “With great power, comes great responsibility.” Yes it is cliché and has been used a thousand times over, but it’s true; success and power bring responsibility. Before we get too far into that topic, though, let’s start at the beginning. As a young...
Tacoma Dome and Greater Tacoma Convention & Trade Center Install Advanced Wireless Technology
The Tacoma Dome and Greater Tacoma Convention & Trade Center installed wireless coverage throughout the venues via Mobilitie, the nation’s largest privately-held wireless infrastructure provider, “Wireless connectivity enhances our guests’ experiences, enabling them to stay connected and share...
Rise of the Millennials
You may be aware already that the Millennial generation is now a major force in the workplace, with many Millennials now occupying leadership positions or about to step into them. However, they’re not the only generation working. In fact, there can be up to four generations all operating toward a...
Congratulations to Our Latest CVPs
Congratulations to the following individual who was recently awarded the Certified Venue Professional (CVP) designation. Thanks to the generous funding and support from the IAVM Foundation, the CVP program was launched in August 2015 at VenueConnect in Baltimore. It recognizes the competence of...

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