"Fancy carpet and trendy art doesn't bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Welcome to IAVM

Front Row News

The Arena Management Conference is Ready to Rock
2014 Arena Management Conference September 14-16 / Hyatt Regency Long Beach, Californiawww.iavm.org/AMC The post The Arena Management Conference is Ready to Rock appeared first on International Association of Venue Managers.
VenueConnect 2014 Photos Now Online
The photos are starting to roll in from VenueConnect 2014, and we’re putting them on our Facebook page for everyone to enjoy. What, you don’t follow IAVM on Facebook? You really should. It’s one of many channels we use to highlight news, members, events, and venues. You can also follow us on...
Las Vegas Edges Closer to Securing a Soccer Stadium
Plans for a Major League Soccer (MLS) presence in Las Vegas took another step toward reality on August 26 when the city, The Cordish Companies, and Findlay Sports & Entertainment announced a term sheet outlining key points. The plans include construction of a 24,000-seat stadium in Symphony...
Rehearing of UNM vs. SDCCC Case Denied by Court
The Court of Appeals for the Ninth Circuit issued an opinion in the United National Maintenance vs. San Diego Convention Center (SDCCC) in June, agreeing and affirming a district court’s conclusions. This month, the Ninth Circuit denied a rehearing of the case, with Judge Andrew D. Hurwitz stating...

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