Are you looking for new ways to motivate your staff? Employees choose to leave an organization because of the lack of feedback and too little recognition for performing their job. So, let’s change that! In this session GuestX 2018 speaker, Ruby Newell-Legner, CSP will offer a successful case study on how the San Antonio Spurs designed an employee recognition program to enhance the fan experience at the AT&T Center. Use their framework to reinforce desired behavior for your staff and give employees the feedback they need to excel. In this session, participants will:

• Review how to implement reward programs within your organization
• Identify what criteria constitute rewardable behavior or actions
• Establish how often and when an award should be given for the best results
• Receive ideas that do not require funding
• Describe the notification, announcement and celebration processes

Recording: https://attendee.gotowebinar.com/recording/443916113065695746?assets=true