Arenas Sessions

All sessions held in Music City Center 209, unless otherwise indicated.

Premium Service Company Training
Monday, 8:00 AM - 10:00 AM

Speaker: TBA

Description coming soon.


Arenas BootCamp
Monday, 4:00 PM - 4:45 PM & 5:00 PM - 5:45 PM

Booking 101

Description coming soon.


Sector Orientation
Tuesday, 8:00 AM - 8:45 AM

Speaker: TBA

Description coming soon.


Alternative Security Measures and Trends that Impact Your Emergency Preparedness Planning
Tuesday, 9:00 AM - 9:45 PM

Speaker: TBA

As venue managers, we’re all aware of the importance of having an Emergency Action Plan.  But when is the last time you reviewed your EAP?  Has it evolved with the growing threats we see today?  This session will focus on the changing dynamics of security planning that should be incorporated in any venue’s safety and security protocols.


New Arena Technologies: Beacons, Geo-fencing & Geo-targeting
Tuesday, 2:30 PM - 3:15 PM

Speakers: Jim Alexander, Boingo Wireless - Rand Arnold, AVAI Mobile - Travis Janovich,Rockhouse Partners 

This session will cover how arenas can utilize the latest methods of engaging consumers and analyzing data and how that information can be utilized to generate income for arenas.

Learning Objectives:

  • Learn what enhancements need to be in place to for guests to communicate and to capture data from consumers
  • Explore if and how arenas can utilize analytical data to generate revenues
  • Demonstrate how arenas can profit from sharing in the fees collected by mobile phone carriers



Better Marketing Efforts Means LOCAL & Latest Arena Marketing Strategies
Tuesday, 3:30 PM - 4:15 PM

Speaker: TBA

One can only imagine how difficult it must be to successfully launch a major tour on a national scale. What media to buy? What are those ticket buyers paying attention to? The hard-working venue marketing folks know the answers to these questions and much, much more! Join us to hear this panel of whip-smart marketing experts tell their stories of triumphs and dumpster fires. Come armed with hard-hitting questions and BE AMAZED.



Featured Speaker
Tuesday, 4:45 PM - 5:30 PM

Speaker: Micah Day

Description coming soon.


Spur of the Moment: Audit to Action at AT&T Center
Wednesday, 10:00 AM - 10:45 AM

Speaker: TBA

Case study and panel discussion of AT&T Center, which includes the process and results of a comprehensive retro-commissioning endeavor and what happened thereafter.

Target Audience: Building Operators, Building Owners

Details: Spurs Sports and Entertainment received funding for upgrading the AT&T Center, with one caveat – some of the money used in the renovation must be used in upgrades that help save energy. In May 2014, Outcome Construction Services was hired by HOK to begin an assessment for AT&T Center in San Antonio, Texas, which would begin to uncover where energy savings opportunities exist. In the following months, various energy cost reduction measures were evaluated and the best were bundled together and recommended to Spurs Sports and Entertainment, totaling nearly 15% in expected energy savings for a total of roughly $360,000 in operational savings annually with a 1.5-year payback. Spurs Sports and Entertainment then hired Outcome to begin the implementation of these energy-saving measures, currently in progress. This panel discussion will include a short presentation that sets the stage for dialogue we hope to gain from a panel discussion. Representatives from Spurs Sports and Entertainment, HOK, and Outcome will all be available for questions.

Learning Objectives:

  • Discuss the challenges faced by today’s sports facility operators as they relate to performance, maintenance, and cost
  • Recognize how sometimes small changes in operations can have big impacts to the bottom line
  • Identify opportunities discovered at AT&T Center and how the team determined which options to implement



Ticketing Perspective: Why does it look so different when we are looking at the same thing....or are we?
Wednesday, 10:00 AM - 10:45 AM

Speaker: Lonnie Wilkerson, Scott Schoenike

What do you get when you put a building manager, an agent and a box office manager on the same ticketing panel? Let's find out, shall, we?  
One would think all the goals and objectives are all aligned...or are they?  We all want the show to go on sale without a hitch, sell as many tickets as possible and create a pleasurable experience for our why all the stress?  From a ticketing perspective, what keeps them up at night?

Come, listen, ask questions and engage in what promises to be a discussion without any dupes!


Venues Producing Their Own Content
Wednesday, 11:00 AM - 11:45 AM

Speaker: Andrew Prince

Description coming soon.


Alternative Non-Concert Productions for Fans of All Ages
Wednesday, 2:00 PM - 2:45 PM

Speaker: TBA

This session is for all venues, regardless of size who are looking for quality shows or events that will bring guests of all ages to your facility and have them leaving with a smile, a memory and a desire to come back again.  Our panel of Agency representatives will share what current or new shows and events are looking for play dates in 2017 and in the future.  This is your chance to hear about all different kinds of productions and shows, exchange business cards, and as important either start or continue to build a relationship for you and your building.



Promoter/Agent Panel: Nash-Vegas Style “It’s still 5 o’clock somewhere”
Wednesday, 3:00 PM - 3:45 PM

Moderator: Dave Brooks, Amplify the Magazine, Founder and Executive Editor                                               Panelists: Jeff Allen, UAA l Universal Attractions Agency; Brian Hill, Agent, CAA; Bryan Meyers, Agent, CAA; Brian Penix, National Touring Shows 2, Talent Buyer; Lenore Kinder, AEG Presents; Patrick McDill, Director of Touring, Live Nation Country                                                                                                                                                  

Each panelist will have 3-5 minutes to speak and share information in a freestyle forum. Our moderator will be asking interesting and fun questions as only Dave can do.



Town Hall: Large
Wednesday, 4:15 PM - 5:15 PM

Speaker: TBA

Description coming soon.


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