"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Region 1 Officers

Jason Poppe - Region I Director:

Director of Events & Operations
Georgetown University Athletics/McDonough Arena

Fred Peterson - Past Region I Director:

Director of Facilities Operations
Massachusetts Convention Center Authority

Mac Campbell - Region I Assistant Director:

Director of Client Services
Baltimore Convention Center

Stacey Church - Treasurer:

General Manager
MassMutual Center/Global Spectrum

Anne Wheat - Secretary:

Director of Guest Services
MetLife Stadium

Region I Committee Chairs - 

Stacey Church - Membership:

General Manager at MassMutual Center | Global Spectrum

Chris Kucsma - Allied Members:

Managing Partner/CEO at Kore Zero LLC

Mac Campbell - Young Professionals:

Director of Client Services at Baltimore Convention Center

Robert Noonan - Life Safety & Security:

Chief of Public Safety at Massachusetts Convention Center Authority

State Reps - 

Andy Downs - Maine State Rep

Director, City of Portland - Public Assembly Facilities Division

Stanley Duplessy - Massachusetts State Rep;

Assistant Public Safety Manager-Event Operations at Massachusetts Convention Center Authority

Mac Campbell - Maryland State Rep

Director of Client Services at Baltimore Convention Center

Billy Langenstein - DC State Rep

Manager Guest Experience Operations Washington Nationals

Region 1 includes entire states of Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New Jersey, Delaware, Maryland, District of Columbia. That Portion of New York east of a north-south line extending from Clayton on the north to Binghamton on the south, both cities to be considered Region 1. That portion of Pennsylvania south and east of a northeast-southwest line extending from the northeast corner of the junction of Pennsylvania-New York to the junction of the southern Pennsylvania line with the northwestern-most boundary of Maryland. The Canadian provinces of Quebec, New Brunswick, Nova Scotia, Newfoundland and Prince Edward Island and the continent of Africa.

IAVM is grateful for
the support of our
Global Partners:


Have a question for us? We’d love to hear from you! Fill out this contact form, and we’ll make sure the most appropriate department receives your message.


Join the passionate venue industry leaders who are IAVM: