"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Region 1 Officers

Region Director

Mac Campbell, CVP
Deputy Director, Baltimore Convention Center

Asst. Region Director

Jim Lewis
Associate VP for Facilities, West Chester University of Pennsylvania


Frantzer LeBlanc, CVP
Assistant Athletic Director for Facilities, University of Delaware


Eric Erle
Plant Operations Project Manager, West Chester University of Pennsylvania


Region I Committee Chairs


Stacey Church
General Manager, MassMutual Center | Global Spectrum

Allied Members

Chris Kucsma
Managing Partner/CEO, Kore Zero LLC

Young Professionals

Mac Campbell
Director of Client Services, Baltimore Convention Center

Life Safety & Security

Robert Noonan
Chief of Public Safety, Massachusetts Convention Center Authority

State Reps

Maine State Rep

Andy Downs
Director, City of Portland, Public Assembly Facilities Division

Massachusetts State Rep

Stanley Duplessy
Assistant Public Safety Manager-Event Operations, Massachusetts Convention Center Authority

Maryland State Rep

Mac Campbell
Director of Client Services, Baltimore Convention Center

DC State Rep

Billy Langenstein
Manager Guest Experience Operations, Washington Nationals

Region 1 includes entire states of Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New Jersey, Delaware, Maryland, District of Columbia. That Portion of New York east of a north-south line extending from Clayton on the north to Binghamton on the south, both cities to be considered Region 1. That portion of Pennsylvania south and east of a northeast-southwest line extending from the northeast corner of the junction of Pennsylvania-New York to the junction of the southern Pennsylvania line with the northwestern-most boundary of Maryland. The Canadian provinces of Quebec, New Brunswick, Nova Scotia, Newfoundland and Prince Edward Island and the continent of Africa.

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