2017 Performing Arts Managers Conference
February 27 - March 1 / Chicago, IL

Peter Sagal
Radio Host, Author, Humorist

As the host of National Public Radio's Wait Wait … Don't Tell Me!, Peter Sagal is heard by more than 3 million people every week, broadcast on 450 public radio stations nationwide and via a popular podcast. The show received the prestigious Peabody Award in 2008, the same year it celebrated its 10th Anniversary. The hour long show has captivated news junkies across the country with its lighthearted approach to current events, and has become the biggest and most beloved weekend radio phenomenon since A Prairie Home Companion.

Each week, Sagal leads NPR veteran newscaster Carl Kasell and esteemed guest panelists like humorist Roy Blount Jr., comedians Paula Poundstone and Paul Provenza, media personality Mo Rocca and author P.J. O'Rourke through a satirical review of the week's news in the form of a quiz. It's a revival of You Bet Your Life crossbred with the irreverence of The Daily Show.

Sagal is the host of PBS' new series, Constitution USA with Peter Sagal. The show follows him as he travels across country—on a Harley Davison Road King—to find out where the Constitution lives, how it works, its history and its vital relevance today.
Sagal has traveled all around the country with Wait Wait…, playing to sold-out theaters from Seattle to Miami. At the podium, Sagal takes audiences behind the scenes of Wait Wait… to explore the shows beginnings, some of its more memorable moments and a look at today's news stories. An adept moderator, Sagal is the perfect emcee, able to apply his quick wit to esoteric company stories, weaving jokes for an uproarious and unforgettable evening. Whether providing insightful, colorful commentary on current events or a behind-the-scenes peek at the funniest show on radio, Sagal never fails to inform and entertain.

After hosting Wait Wait… for almost 20 years, Sagal knows a thing or two about telling a joke. In a separate program, Sagal looks back at his career to educate audiences on "the art of joke telling." With a decades-long career in making people laugh, Sagal shares what he's learned about jokes, giving audiences a rare behind-the-scenes look at how he writes and delivers them, and explores why humor is the best way to get a reaction from a crowd.

A native of Berkeley Heights, New Jersey, Sagal attended Harvard University, and has worked as a literary manager for a regional theater, a stage director, an actor, an extra in a Michael Jackson video (Remember the Time), travel writer, an essayist, a ghostwriter for a former adult film impresario and a staff writer for a motorcycle magazine. He is the author of numerous plays that have been performed in large and small theaters around the country and abroad. He has also written a number of screenplays, including an original screenplay that became, without his knowledge, the basis for Dirty Dancing: Havana Nights.

The Book of Vice (Naughty Things and How to Do Them), Sagal's first book, is a series of comic essays about people who misbehave, why they misbehave, and why they're not necessarily having more fun than you are. The Orlando Sentinel said, “Vice is that kind of book full of passages so deliciously funny you keep elbowing the nearest person and saying, ‘Listen, I just have to read you this bit…'” and Publishers Weekly called it “a hilarious, harmlessly prurient look at the banality of regular people's strange and wicked pleasures.”

Sagal is a radio host, author, humorist and commentator on current events with a remarkably eclectic career and an inquiring mind. He lives in Chicago with his wife and three daughters.

Design Principal, Theatre Projects

Scott Crossfield, principal theatre designer and resident theatre historian at Theatre Projects, is an extremely experienced theatre designer and planner, having collaborated on hundreds of performing arts projects worldwide in the last 20 years. He regularly presents at industry conferences including the North American Theater Engineering and Architecture Conference, International Theatre Engineering Architecture Conference, USITT, and IAVM/PAMC, where he regularly presents The ASTC Presents: The History of… series. He has also been a guest lecturer at Carnegie Mellon University, New York University, and Yale University. Before joining Theatre Projects, Scott was a partner at the New York-based theatre consulting firm Davis Crossfield Associates. He has served on the board of the American Society of Theatre Consultants for the past seven years, six as vice president.

Partner, Theatre Consultants Collaborative

Robert Long is a principal consultant and founding partner of Theatre Consultants Collaborative and has served three terms as president of the American Society of Theatre Consultants.

Partner, Schuler Shook

Jack Hagler has over 30 years experience as a designer, technician, contractor and consultant for a variety of assembly facilities. Project types include professional, educational, and civic theatres, hotel and convention facilities, houses or worship, theme parks, and sports/entertainment arenas. Jack's projects benefit greatly from his planning, design and project management services founded on broad experience and deep knowledge gained from working and designing a variety of assembly venues. Jack is continually broadening his knowledge of performing arts venue design and operation through his very active participation in the American Society of Theatre Consultants and the International Association of Venue Managers.

Director, TDF Accessibility Programs, Theatre Development Fund

LISA CARLING, Director of TDF Accessibility Programs at Theatre Development Fund, has 30 years’ experience in her field helping to design and implement services that make theatre performances more accessible to people with disabilities. Two nationally recognized TDF programs that she was instrumental in forming are the Autism Theatre Initiative and Open Captioning for Theatre. Both she and her department have won numerous accessibility awards that recently included her receiving a Distinguished Leadership in Hearing Accommodation Award from the Hearing Loss Association of America New York City Chapter and a Community Hero Award from Best Buddies New York. Lisa has spoken on theatre industry panels and at arts and disability conferences throughout the country, as well as the first BroadwayCon in New York City, and delivered the keynote address last year on sensory friendly programming at the Arts Midwest Conference. She serves on a Consumer Advisory Board for Bridge Multimedia’s OSEP Technology Access Project for Video Description of Educational Programs for the U.S. Department of Education. Lisa holds an MFA from Yale School of Drama.

Vice President, Company Operations, Jujamcyn Theaters

Micah Hollingworth, Vice President of Company Operations, Jujamcyn Theaters. Jujamcyn owns and operates five (5) Broadway Theatres, the August Wilson (Groundhog Day), the Eugene O’Neill (The Book of Mormon), the Walter Kerr (Amelie), the Al Hirschfeld (Kinky Boots), and the St James (Present Laughter and Frozen in the Spring of 2018). A very lucky married man and father of two, with deep entrepreneurial tendencies. Lover of theatre and almost all forms of live entertainment, including sports (let’s go METS). @mhbroadway

Assistant Professor, University of South Carolina, Department of Sport and Entertainment Management

Armen Shaomian, DMA, is an assistant professor of sport and entertainment management at the University of South Carolina. An active concert pianist, Dr. Shaomian has an extensive background in performing arts, education and project management consulting. His research interests involve brand marketing within performing arts organizations, arts management, and organizational leadership. His courses range from live entertainment management to promoting live events, and the business of Broadway. Dr. Shaomian currently serves on the board of the Music and Entertainment Industry Educators Association (MEIEA).

Manager of Community Outreach-Midwest, Autism Speaks

Colleen Shinn is the Manager of Community Outreach for the Midwest Region in the Family Services division of Autism Speaks. Prior to joining Autism Speaks, she most recently worked for Easter Seals as the Training Specialist and Manager of The Autism Program (TAP) Service Centers for Chicago and Rockford. She was responsible for the development and implementation of curriculum and staff development, comprehensive professional training for employees, families and professionals, supervision of full and part time employees, interns and clinical staff, local and national legislative activities, coordinating and leading the Autism Strategic Planning Committee, and extensive community outreach.

Ms. Shinn is formally trained in Applied Behavioral Analysis, Picture Exchange Communication System (PECS,) and DIR Floortime. She is an active member on the Coalition Against Sexual Abuse of Children with Disabilities through the Chicago Children’s Advocacy Center, the Midwest Autism Consortium, and the Illinois Autism Task Force.

Ms. Shinn is fluent in Sign Language and is a Board Certified and Licensed Occupational Therapy Assistant with an extensive background in Autism Spectrum Disorders. She has more than 30 years of experience in Early Intervention, Inclusion, and Early Childhood Special Education. She has presented both locally and nationally on topics related to Autism.

Assistant Production Supervisor, Portland’5 Centers for the Arts

Annie Wilson is the Assistant Production Supervisor at Portland’5 Centers for the Arts in Portland, Oregon. She holds degrees from the University of Notre Dame and the University of Oregon. She is a licensed CPA and has worked as a Senior Auditor and Revenue Manager in the US and internationally. She is overjoyed to spend her days (and some nights) working backstage. Annie is an active member of the International Association of Venue Managers, where she serves on the Performing Arts Committee and presents at the Performing Arts Managers Conferences. Annie was selected as one of IAVM’s ‘30 Under 30’ Venue Professionals in 2015. Annie enjoys baking, running, traveling, spreadsheets, fishing, exclamation points, corny musicals, and Fighting Irish football.

"President & CEO, IAVM & IAVM Foundation

Mr. Mayne has broad experience and proven leadership skills as an accomplished executive in the public assembly facility industry developing success with arenas, stadiums, convention centers and performing arts centers; employed by municipalities, private, and public/private organizations. He has served as a consultant and arbitrator for NHL, NBA and NFL facilities.

Most recently Mayne served as President/CEO of MetLife Stadium, President/CEO American Airlines Center, and Region Manager for Ogden Entertainment Facility Management.

Mayne has received awards throughout his career including SEVT Lifetime Achievement Award (University of South Carolina), ALSD Visionary Award, IAVM McElravy Award, IAVM Foundation Legacy Award, Ogden Entertainment Masters Award, IAVM Ray Ward Award, and PollStar Magazine’s Venue Executive of the Year.

Active in the communities Mayne has resided, he has served on Board of Directors for CVBs, Chambers, Sports Commissions, Super Bowl XLVIII, IAVM, and Cotton Bowl Classic.

"Director of Programming and Facilities and Part-Time Instructor of Music

School of Music, Kennesaw State University"

Over his sixteen-year career as a performing arts professional and venue manager, David Daly has had the privilege to work with some of the world’s finest performing artists in a variety of settings. David joined the staff of Kennesaw State University in 2008 and currently serves as the Director of Programming and Facilities, and Part-Time Instructor of Music for the KSU School of Music.

In his current role, David enjoys collaborating with campus and artistic partners to plan concert appearances and residencies by visiting artists, and also oversees the operation of the Bailey Performance Center, featuring the 600-seat, acoustically superb Morgan Concert Hall. In 2016, David was among the inaugural class of professionals to be awarded the designation of Certified Venue Professional (CVP) by IAVM. David is a 2014 graduate of the Venue Management School at Oglebay, a member of the Association of Performing Arts Presenters, and the Georgia Presenters Network. He has served as a peer reviewer on grant panels for the Georgia Council for the Arts, the Fulton County Arts Council, and SouthArts.

David’s previous employment includes the Eastern Music Festival and the Atlanta and Boston Symphony Orchestras, where his work focused primarily on orchestra operations and artistic administration. David received his Bachelor of Arts degree in Music from the Hodgson School of Music at the University of Georgia, and his Master of Business Administration degree from Kennesaw State University's Coles College of Business.

Founder & CEO, Restart Consulting

Nancy Harris is a respected Consultant, Coach, and Facilitator with extensive experience in disrupting the H.R. status quo. Ms. Harris helps leaders uncover talent opportunities that will deliver long-lasting, impactful business results.

Nancy has a wealth of experience in all things people-related and her passion and enthusiasm has led her to work in a wide range of industries and organizations including: BP, Accenture, Hillshire Brands, Pfizer, Motorola and Ford Motor Company.

Nancy Harris is the co-founder of DisruptHR Chicago, is on the Board of Directors for the Chicago Society for Human Resource Management and has been a guest lecturer at the University of Southern California Marshall School of Business.

Ms. Harris holds a bachelor’s in Communications and a master’s in Labor and Employment Relations from the University of Illinois at Urbana-Champaign. She holds certifications in Organizational Design, Hogan Personality Inventory, and is a CTI trained Coach.

NYPD SHIELD, New York City Police Department

Detective 1st Grade Kathleen Thompson is a 27-year veteran of the New York City Police Department. Her previous assignments have included the First Precinct in Manhattan’s financial district, Manhattan South Narcotics, and the First Precinct Detective Squad. For the last 11 years, she has worked with the private sector to help deter, detect and identify terrorist activity in New York City as a member of the Counterterrorism Division’s NYPD SHIELD unit. Detective Thompson has been promoted twice for her work in SHIELD since its establishment in 2005. Certified by New York State as an instructor in general topics, she has conducted over 1,000 classes with over 35,000 students in subjects such as active shooter, terrorism awareness, detecting hostile surveillance, VBIED security checkpoints and suspicious mail and packages.

NYPD SHIELD, New York City Police Department

In 1993, Sergeant Thomas Boyle started his law enforcement career in the streets of Harlem in New York City as a patrol officer. He entered the supervisory ranks of the NYPD a decade later, as a patrol sergeant, where he quickly established himself as a diligent and skilled worker and had the opportunity to move within various positions in the Department including anti-crime, conditions, and community policing. As a result of his diligence, experience, and hard work Sergeant Boyle was chosen to fill a position within the Borough of Brooklyn as a Counterterrorism Liaison in 2011. While being assigned to the Borough he was bestowed with the responsibility to lead a 200 person Counterterrorism Police Officer (CTO) program, which introduced basic terrorism training and skills to the local precinct officers. Through his hard work and dedication Sergeant Boyle is now part of the executive staff that run the NYPD SHIELD Program.

NYPD SHIELD is the Department’s Counterterrorism private-public partnership program. This unique program is a force multiplier that significantly increases the effectiveness of the Department’s fight on terror and keeping our City safe through information sharing and training with the private sector.

Vice President of Community, Tessitura Network

Don Youngberg is the Vice President of Community for the Tessitura Network - a not-for-profit company which enables arts and cultural organizations around the globe to operate more efficiently by offering software products and services specifically for their business needs. Don has been a part of the software/arts community for 30+ years and takes great delight in fostering the collaboration and knowledge sharing between arts and cultural organizations. Don is a graduate of the Yale School of Drama and lives in New Haven, CT.

Deputy Director of Marketing, Lyric Opera of Chicago

Tracy Galligher Young is the Deputy Director of Marketing for Lyric Opera of Chicago, where she has been on staff since 2012 and works with a great team to sell opera, an annual Broadway-style musical, and a wide array of community and special events. Prior to that, Tracy was Vice President of Marketing and Communications at Opera Philadelphia, and also worked in an Opera America Fellowship capacity with San Diego, San Francisco, and Boston Lyric Operas, and with the press office at London's English National Opera. Tracy is a graduate of Villanova University and lives in Chicago's western suburbs.

Director of Operations, Chicago Architecture Foundation

Janine Marino has spent over 12 years in ticketing, sales, and IT at organizations such as the Chicago Symphony Orchestra and Hubbard Street Dance Chicago. Currently the Director of Operations at the Chicago Architecture Foundation, she oversees all front-line staff, leads multiple cross-departmental initiatives, and works to improve guest service while exceeding sales goals. Janine earned a project management certificate at Northwestern University, a Master’s Degree from Columbia College Chicago, and a Bachelor’s Degree in clarinet performance from Boston University.

Festival Producer, Shakespeare 400, Chicago Shakespeare Theater

Doreen Sayegh collaborates with CST Artistic Director Barbara Gaines and Executive Director Criss Henderson to produce the theater’s international programming and special projects. In 2016, as Festival Producer of Shakespeare 400 Chicago, Ms. Sayegh oversaw the programming of 863 events across 231 locations in Chicago. Previously, Ms. Sayegh spent three years as the Managing Director of the Seattle-based theater collective, the Satori Group; was programming advisor of arts, culture, and design events for The Next Fifty at Seattle Center; and assistant producer for the 25th Israel Film Festival in NYC. Ms. Sayegh sits on the curatorial committee for the biennial Chicago International Puppet Theater Festival, on the planning committee for Links Hall’s annual fundraiser THAWALLS, and is an alumna of the European Festivals Association’s Atelier POZNAŃ 2014. She holds a BFA in Theatre Design and Technology from Syracuse University and an MFA in Arts Leadership from DePaul University.

Director of Theatre & Event Operations, Esplanade Arts & Heritage Centre

Trampas Brown hails from the home of the World’s Largest Tepee in Medicine Hat, Alberta, and is the Director of Theatre & Event Operations at the Esplanade Arts & Heritage Centre. He has an extensive history in the production side of the industry working everywhere from rock and roll touring to corporate event management and everything in between. Between involvement with his children’s activities and finishing the basement he started three years ago, he still manages to find time off in the year to enjoy the great outdoors!

Principal, Goldstein & Guilliams PLLC

Robyn is a partner in Goldstein & Guilliams PLLC, where her work concentrates on providing legal, consultation, and management services to clients in the fields of entertainment and the performing arts.

Regarded as one of the leading experts on U.S. tax issues for foreign artists, Robyn authored and updated the tax section of www.artistsfromabroad.org, the most highly regarded and authoritative on-line resource for visa and tax issues for foreign artists and arts professionals who wish to perform in the United States. She is also a contributor to the blogs Law and Disorder: Performing Arts Unit on MusicalAmerica.com) and Avoiding a World of Trouble on HelloStage.com.

Robyn obtaining a Bachelor of Music Theory concentrating in piano, flute and composition, and her law degree from the University of Maryland. With an extensive background in arts management and administration, Robyn's professional career has included positions with the League of American Orchestras, the William Morris Agency, and most recently, the John F. Kennedy Center for the Performing Arts, where she served as Artistic Administrator for the National Symphony Orchestra.

In addition to her legal practice, Robyn also serves as Managing Director of GoldsteinGuilliams International LLC.

Booking Manager, Tacoma Dome

Tom Alexander started off his career 24 years ago cataloging master tape reels in the Sony Music tape library in Santa Monica, California. Coincidentally, that same office housed the West Coast booking office for PACE Concerts where Tom jumped on board as a booking assistant for ex-ICM and CAA agent luminary Hal Lazareff.

This early opportunity introduced Tom to several key industry people including John Meglen, Bob Roux and Louie Messina, who remain allies to this day. The touring bug caught Tom and he jumped on the road with Yanni, Andrea Bocelli and an Interscope Records baby band.

Opportunity knocked again and Tom spent seven years working for AEG Live in their L.A. and Dallas offices managing the tour and regional contract administration reviewing venue, artist and co-pro deals and contract legalese.

With the touring bug still in his system, Tom joined Live Nation touring in 2009 to work on the worldwide Nickelback tour immediately followed by Roger Waters’ “The Wall Live” tour. The road bug was cured with the arrival of two wonderful and active kids.

Following a couple more booking gigs in Houston with Live Nation and the Allen Event Center just outside Dallas, in 2013 Tom received the call to join the team at the Tacoma Dome in Washington State as the Booking Manager. With the Pacific Northwest being his favorite spot in the entire country and having family nearby, he has firmly dug his heels in and plans to help continue a revenue growth trend while booking meaningful and exciting content.

Director of the Convention & Cultural Services Department, City of Sacramento

Ms. Ulich is director of the Convention & Cultural Services Department for the City of Sacramento. The Department manages operations of a wide variety of cultural programs and civic amenities throughout Sacramento including Center for Sacramento History, Crocker Art Museum, Fairytale Town, Historic City Cemetery, Old Sacramento Historic District, Discovery Science Center, Sacramento Convention Center Complex, Civic Center Theater (2,400 seats), Convention Center (140,000 sq. ft), Memorial Auditorium (4,000 seat), Sacramento History Museum, Sacramento Metropolitan Arts Commission, Public Art, Arts-in-Education, Cultural Grants Program, and Sacramento Zoo.

Ms. Ulich oversees a staff of 245 and a departmental budget of $18M. In addition, she maintains an extremely close working relationship with the Sacramento Convention & Visitors Bureau, the Sacramento Chamber of Commerce, and the Sacramento Region Performing Arts Alliance.

Prior to Sacramento, Ms. Ulich served as President of the Arts Council of Fort Worth where she led a successful advocacy effort to increase funding for the arts as well as a city-wide Cultural Planning process. After the successful advocacy campaign, Ms. Ulich was invited by Americans for the Arts to testify on Capitol Hill on the importance of arts to the economy. Prior to her position in Fort Worth she served as director of the Cultural Services Division of Tempe, AZ and the Assistant Director for the Office of Arts and Culture for the City of Phoenix, AZ.

She received her degree at Oklahoma City University and has spent her entire career working in the arts. Nationally, she serves on the United States Urban Arts Federation Board; International Association of Venue Managers Performing Arts Committee and has been named honorary AIA Fort Worth. She and her husband, Chip have two daughters and currently reside in Sacramento.

Booking & Contract Manager & Secretary, Board of Directors, Fox Theatre, Inc.

Shelly Kleppsattel is the Booking and Contracts Manager for the Fox Theatre in Atlanta, Georgia. In December 1988, Kleppsattel answered an advertisement with a temporary agency for an Office Manager position with Fox. She not only found her way into the performing arts world, but has grown with the organization and changed roles multiple times over the course of her time with the Fox. Her roles within the Fox have included Group Sales, Marketing, Production, Public Relations, and as Secretary for the Fox Board of Directors.

Kleppsattel joined IAVM in 2002 and is a 2006 graduate of the Public Assembly Facility Management School (now Venue Management School) at Oglebay. She has been a member of the Performing Arts Sector Committee since 2012, most recently completing a two year term as the chair. Kleppsattel has also served on the Industry Affairs Committee.

Kleppsattel was born in London, ON and graduated from the University of Wisconsin. She currently resides in North Atlanta.

Executive Director, Portland’5 Centers for the Arts

Robyn Williams has worked in the public assembly facility management field for more than thirty years in Texas, North Carolina and Oregon-where she is currently Executive Director for Portland’5 Centers for the Arts. Portland’5 consists of the Arlene Schnitzer Concert Hall, Keller Auditorium, the Newmark,Winningstad and Brunish Theatres.

Robyn has been a member and past president of the International Association of Venue Managers. She was a 15 year instructor and Past Chair of the Board of Regents for IAVM’s Venue Management School.

She is a Certified Facilities Executive and currently serves on the IAVM Foundation Board of Trustees.

In 2007, Robyn was voted one of the “ Top Five Women of Influence” by Venues Today magazine.

She is a visual artist and past president of Portland Open Studios.

House and Volunteer Services Manager, Tobin Center for the Performing Arts

Sarah Fieger Robertson is the House and Volunteer Senior Manager at the Tobin Center for the Performing Arts. After attending her first PAMC in Seattle 2010, she found her passion for venue management. She received her Master of Arts Management from Carnegie Mellon University. In her current position she designed and adapts the guest services program for the brand new Tobin Center.

Vice President of Operations, Adrienne Arsht Center for the Performing Arts

Ken Harris is the Vice President of Operations at the Adrienne Arsht Center for the Performing Arts of Miami-Dade County in Florida. He has been an executive with the Arsht Center since 2008. Ken’s career has spanned 36 years in the theater and entertainment industry, beginning with repertory theater companies including The Alley Theatre in Houston, Texas, Seattle Repertory Theatre, and the Folger Shakespeare Theatre in Washington, DC. He then worked for over 20 years for the Disney Company in Orlando, Florida, holding positions in the Entertainment Line of Business for Creative, Production and Operations. While with Disney, he particularly enjoyed touring shows nationally and internationally, developing shows and events for guests in the parks, and producing television shows. Ken holds a Bachelor of Arts in Theater Arts from SUNY College at Fredonia and a Master of Fine Arts in Drama from the University of Washington.

Vice President & Chief Operating Officer, Fox Theatre

Adina Erwin is the Vice President & Chief Operating Officer for the Fox Theatre in Atlanta, Georgia. A fiercely protected landmark and nationally acclaimed theatre, the Fox is a multi-purpose performing arts venue which hosts over 450 events per year. During her tenure at the Fox Theatre, Adina launched the award-winning Fox Theatre Institute, an innovative funding and consulting division of Fox Theatre, Inc.

Since 1993, Adina has worked in various types of entertainment venues including arenas, convention centers and theaters. Prior to her current position with the Fox, Adina served as the Director of the Times-Union Center for the Performing Arts in Jacksonville, Florida. A theater complex which houses three (3) performance halls, the Times-Union Center is home to the award-winning Jacksonville Symphony Orchestra and a diverse mix of events from Broadway productions to concerts and corporate functions. In addition to her role at the Times-Union Center, Adina also served on the Super Bowl Host Committee and Event Team for Super Bowl XXXIX.

Prior to her position in Florida, Adina was Director of Guest Services at the American Airlines Center in Dallas, Texas where she created managed and supervised a guest services department recognized for excellence in service by the National Basketball Association. In addition she assisted with the transition planning and activities in preparation for the grand opening of this facility, which is the home of the NBA Dallas Mavericks and the NHL Dallas Stars.

Previous experiences in the entertainment venue management industry include positions with Reunion Arena, the Charlotte Coliseum, Mobile Convention and Civic Centers and Jacksonville Entertainment Facilities. Adina received a BA in Physical Education from the University of North Carolina at Chapel Hill and went on to earn her Masters degree from the University of Massachusetts Sport Management Program, specializing in Entertainment Venue Management.

Adina has served as an Instructor at the International Association of Venue Managers (IAVM) Venue Management School (VMS) since 2003. She has served as Chair of the Board of Regents for VMS and as the 2011 Exchange Instructor for the Venue Management School in Australia. In 2013, she was awarded the Ray W. Ward Award for her dedication and extraordinary contributions to the overall success and quality of VMS.

Venues Today Magazine recognized Adina as one of the 2013 “Women of Influence” in the music and entertainment venues industry. She is a graduate of the Arts Leaders of Metro Atlanta (ALMA) program and is a member of the Kiwanis Club of Atlanta and the Advisory Boards for the Metropolitan Arts Fund of Atlanta and the Trust for Public Land.

Adina resides in Decatur, GA with her husband and two children.

Associate Professor, Arts & Administration Director, University of Oregon

Patricia Dewey Lambert is associate professor in the University of Oregon’s Arts and Administration Program, for which she coordinates the performing arts management and arts in healthcare management areas of specialization. She also directs the Center for Community Arts and Cultural Policy, chairs UO Canadian Studies, and leads the Oregon Arts in Healthcare Research Consortium. Prof. Lambert’s main research areas are international cultural policy, cultural development, and arts administration education. She teaches courses in cultural administration, performing arts management, cultural policy, arts in healthcare management, and research methods.

At the core of her research, Prof. Lambert seeks to understand complex interactions among governments, arts organizations, and the cultural sector of societies. Her research focuses on policy analysis and theoretical modeling of cultural policy institutions, processes and systems in the international context. Specific research interests include comparative cultural policy and administration (especially Europe, Canada, and the United States), cultural tourism, urban/regional cultural planning and development, performing arts center policy and management, arts in healthcare management, and internationalizing higher education. She has published articles in Higher Education, the International Journal of Arts Management, the International Journal of Cultural Policy, the Journal of Arts Management, Law, and Society, and Studies in Art Education. She has recently published a book titled Managing Arts Programs in Healthcare (Routledge, 2016), and has co-edited a book titled Performing Arts Center Management (Routledge, 2017).

Patricia Lambert holds a bachelor’s degree in vocal performance from Indiana University, master’s degrees in international business (Vienna, Austria) and arts management (Salzburg, Austria), and a Ph.D. in arts policy and administration from The Ohio State University. Her employment experience in Europe and the United States is comprised of positions as a professional classical singer, opera administrator, artist manager, foundation programs administrator, marketing communications consultant, research fellow, and instructor. Her numerous academic fellowships and awards include a Fulbright European Union Affairs Research Program Grant and a Rotary Ambassadorial Scholarship.

Front of House Manager, Artis-Naples

Jeremy Tipton, Front of House Manager for Artis-Naples has spent the last four years in Naples, Florida and prior to that spent the last eight years as an Event Manager with several convention centers. He graduated from the Public Assembly Facility Management School (now Venue Management School) at Oglebay in 2008. He has been a member of IAVM since 2009.

Jeremy is originally from Columbus, Ohio, but has lived and worked all across the United States including Hollywood, Palm Springs, Phoenix, and New Orleans. Included in his travels have been unique employment opportunities including several years with the US Space Camp and Audience Coordinator for various television productions

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