2017 Performing Arts Managers Conference
February 27 - March 1 / Chicago, IL

Sunday, February 26, 2017

The PAMC Program Schedule is still being finalized and sessions are subject to change. All room locations are in the Radisson Blu Aqua, unless otherwise indicated. 

12:00pm - 5:00pm
Atlantic Ballroom Foyer
  Registration
1:00pm - 4:00pm
Baltic/Bering
  CVP Testing
Prior registration required with approved CVP application
1:30pm - 4:00pm
Adriatic/Aegean
  Situational Awareness Workshop (additional fee)
Mark Herrera, Director of Education, IAVM 


This course is designed to enhance situational awareness by providing training to enhance mental preparation, response and mitigation to environmental threats. Attendees will receive the tools of survival by learning to scan the environment and sense danger, challenges and opportunities, while maintaining the ability to conduct normal activities.
4:00pm - 5:30pm
Baltic/Bering
  Performing Arts Sector Committee Meeting

 

Monday, February 27, 2017

The PAMC Program Schedule is still being finalized and sessions are subject to change. All room locations are in the Radisson Blu Aqua, unless otherwise indicated. 

7:00am - 4:00pm
Atlantic Ballroom Foyer
 
Registration
7:30am - 8:30am
Atlantic C
 
Morning Refreshments
8:00am - 8:30am
Atlantic DE
 
First Timers Welcome

Join us at this networking event designed for new members, first-time conference attendees and potential new members, you will learn more about this conference and about the value of education, connecting, and volunteering. Your peers will share their knowledge and answer your questions. Plus, meet others that may be attending PAMC for the first time. Our goal is to equip you with all you need to ensure you get the most out of this event. The bonus will be the relationships you develop!
8:30am - 9:00am   Transportation to Boot Camp Location
9:00am - 10:30am
 
 
 
Choose one:
ADA/FOH: A new view on important topics facing ADA in guest services areas at venues.
Concessions: A fresh perspective on concessions in our venues
Ethics/Daily Dilemmas: From transgender restrooms to suspicious persons and hypodermic needle use, venues today are facing new ethical dilemmas. Back by popular demand from the San Antonio PAMC sessions, participants will team up and be faced with real (and some not-so-real) scenarios that present a multitude of ethical and legal challenges. The solution may feel like the right thing to do, but how will our visiting attorney respond to the team solution?
Lighting: What does the rapid transition to LED lighting fixtures mean for your building, your designers, and your crew? Come find out about wiring architecture, and how to hang, focus and control the new generation of theatrical lights.
Security Procedures: This session will be uniquely structured to provide a true ‘Boot Camp’ interaction with security procedures and equipment.
Service Animals: A hands-on opportunity for participants to learn about working with animals in venues.
10:30am - 11:00am
 
Boot Camp Refreshment Break
11:00am - 12:30pm
 
 
Choose one:
Above sessions repeated.
12:30pm - 12:45pm   Transportation back to Radisson Blu Aqua Hotel
12:45pm - 2:00pm
Atlantic DE
 
Lunch
Sponsored by Schuler Shook
2:15pm - 3:15pm
Atlantic DE
 
Session 1: Opening Keynote: Peter Sagal
Sponsored by The Shalleck Collaborative
3:15pm - 3:45pm 
Atlantic C
 
Refreshment Break / Sponsor Showcase
Sponsored by Polyonyx+
3:45pm - 4:45pm
Atlantic DE
 
Session 2: ASTC Presents: CHICAGO! (More Than A Musical!)
Sponsored by Acentech

Moderator:  Jack Hagler, ASTC; Partner; Schuler Shook
Presenters: Robert Long, ASTC; Partner, Theatre Consultants Collaborative; Scott Crossfield, ASTC; Principal; Theatre Projects Consultants 

You’re gonna see your shimmy shake when Scott and Robert play fast and loose with the history of Chicago (the city) and its fabulous theatres. Less city history. More theatres and the theatre scene. Less Mrs. O'Leary's Cow; more Hamilton! Come on, babe. It’ll be more fun than a Bob Fosse musical – and way shorter. 
6:00pm - 8:00pm
 
Opening Reception at Chicago Shakespeare Theater
Sponsored by Jaffe Holden

Shuttle buses will run on a loop from the Radisson Blu Hotel starting at 5:45pm.
 
During the Opening Reception, there will be hard hat tours of the Chicago Shakespeare Theater's new construction project, The Yard

 

Tuesday, February 28, 2017

The PAMC Program Schedule is still being finalized and sessions are subject to change. All room locations are in the Radisson Blu Aqua, unless otherwise indicated. 

7:00am - 4:00pm
Atlantic Ballroom Foyer
  Registration
7:45am - 8:45am
Atlantic C
 
Morning Refreshments
Sponsored by Staging Concepts
8:45am - 9:45am 
Atlantic DE
 
Session 3: Town Hall 1
Sponsored by Fisher Dachs Associates
9:45am - 10:15am
Atlantic C
 
Refreshment Break / Sponsor Showcase
Sponsored by Jezet Seating
10:15am - 11:15am
Atlantic DE
 
Session 4: "Beyond the show": Driving Revenue & Audiences Through Creative Programming
 
This session explores innovative methods for generating revenue and audiences that go beyond traditional measures of producing shows and selling tickets. We will hear from venues who are employing creative space usage or non-traditional programming to enhance their bottom line, grow their audiences, and deepen their engagement to the community.
 
Key Topic Points:
 
  • Generate ideas for creative revenue sources
  • Engage your community and develop audiences beyond the traditional presenting and producing shows
  • Successfully integrate those ideas into traditional workflow and staff/venue resources
11:30am - 12:30pm
Atlantic DE
 

Session 5a: Accessibility Programming – Autism and Sensory Friendly Performances

Trampas Brown, FMP, Director, Theatre & Event Operations, Cultural Development, City of Medicine Hat; Lisa Carling, Director, TDF Accessibility Programs, Theatre Development Fund, Micah Hollingworth, Vice President, Company Operations, Jujamcyn Theaters

With a growing population, providing accessibility and programming for patrons on the spectrum is something every PAC should consider.   Autism (or Sensory) Friendly programing is intended for an audience of families and friends with children or adults who are diagnosed with an autism spectrum disorder or other sensitivity issues. This panel will share their experience, including the many considerations that go into hosting this type of programming.

Key Topic Points:

  • Financial aspect to programming sensory friendly performances including audience development
  • How to get community awareness/buy-in
  • Venue accommodations for sensitive patrons
11:30am - 12:30pm
Pacific Ballroom
  Session 5b: Tools, Resources, Tips & Tricks for how to Maximize Efficiency
12:45pm - 2:00pm
Atlantic DE
 
Lunch
2:15pm - 3:15pm
Atlantic DE
 
Session 6a: Riders Gone Wrong – Negotiating with ‘The Artist’
 
Trampas Brown, FMP, Director, Theatre & Event Operations, Cultural Development, City of Medicine Hat; Tom Alexander, Booking Manager, Tacoma Dome; Shelly Kleppsattel, Booking & Contract Manager & Secretary, Board of Directors, Fox Theatre, Inc.; Jody Ulich, Director, Sacramento Convention Center
 

We’ve all heard the stories of Van Halen’s Brown M&M’s or Jack White’s Guacamole recipe but how do you practically deal with these requests?  What do you do when the negotiations with the agent differ drastically from what the tour manager demands?  What do you do when the artist changes their mind on the day of the event?  We all know that the problems ‘hang on the venue’ and that we are often the ones in the middle of these changes.

We will also close the session with a discussion on alcohol and other substances and what the impacts are around providing these to artists.

This session will offer a variety of perspectives and will offer concrete strategies for dealing in the negotiation phase right through the execution of the event.  It will as well feature some ‘war stories’ from some of the best and brightest in the business!

Key Topic Points:

  • Contract language and negotiation
  • Day of event artist & promoter management
  • Implications and considerations when providing artist with alcohol
 
2:15pm - 3:15pm 
Pacific Ballroom
 
Session 6b: Taking Volunteers and Interns to the Next Level
 
Armen Shaomian, DMA, Assistant Professor, 
University of South Carolina, Department of Sport and Entertainment Management; Sarah Robertson, CVP, House and Volunteer Services Manager, Tobin Center for the Performing Arts; Jeremy Tipton, Front of House Manager, Artis Naples
 
Volunteers and interns have more to offer your organization than you may realize. Every performing arts center needs champions and this session will explore ways to use these groups to the best of their ability for your continued success. You already have the dedicated people, let us show you how to make the most of them!
 
Key Topic Points:
 
 
  • Discover the best ways to structure your internship
  • Learn ways to use volunteers effectively and remove stress from full time employees
  • Share ideas and challenges with colleagues to find creative solutions
3:30pm - 4:30pm
Atlantic DE
 

Session 7: Round Table Discussions

Join your peers for an open discussion about today's hot topics, industry buzz and foreseen challenges.

4:30pm - 5:00pm 
Atlantic C
 
Refreshment Break / Sponsor Showcase
5:00pm - 6:00pm
Atlantic DE
 
Session 8a: Make the Arts Great Again: The Role of the PAC in Uncertain Times
 
Moderators:  Dr. Patricia Lambert, associate professor, arts & administration director, University of Oregon & Robyn Williams, CFE,  executive director,  Portland'5 Centers for the Arts 
Panelists:  Adina Erwin, CFE, Vice-President and COO, Fox Theatre; Ken Harris, Vice President, Operations,  Adrienne Arsht Center;  Ted DeDee, CFE, Chief Operating Officer, Overture Center for the Arts 
 
Regardless of your political persuasion, it’s clear we’re entering into a new and different time. What does this mean for the arts? Our patrons? Our staff? How will this effect the role of the performing arts center in our communities? Join Dr. Patricia Lambert from the University of Oregon Arts Administration program and Robyn William, Portland’5 Center for the Arts as they moderate a panel of industry executives who will share their thoughts on this topic. Come and add your voice to this important and timely conversation!
 
Key Topic Point:
 
  • 2017 may bring new and unpredictable times for our communities
  • What is the performing arts center’s role in uncertain times
  • Discuss leadership strategies on how your venue can best support your community
5:00pm - 6:00pm
Pacific Ballroom
 

Session 8b: Future Industry Leaders

Brad Mayne, CFE, President & CEO, IAVM

The challenges facing our mid-level managers are unique as we navigate a desire for more responsibility and upper management teams with years more of experience. Our panel of experts will debunk the myths and provide concrete examples on how to grow your career; from supervising and developing talent to organizational dynamics and leadership. Our goal is to provide you with tools to go after your next career goal confidently!”

7:00pm - 8:30pm
Harris Theater
 
Evening Reception at Harris Theater
Sponsored by Schuler Shook and Studio Red Architects & Collaborative Engineering Group

 

Wednesday, March 1, 2017

The PAMC Program Schedule is still being finalized and sessions are subject to change. All room locations are in the Radisson Blu Aqua, unless otherwise indicated. 

7:00am - 11:30am
Atlantic Ballroom Foyer
 
Registration
8:00am - 9:00am
Atlantic C
 
Morning Refreshments
9:00am - 10:00am
Atlantic DE
 
Session 9: Identifying Security Needs
10:00am - 10:30am
Atlantic C
 
Refreshment Break
10:30am - 11:30am
Atlantic DE
 
Session 10: Town Hall 2
Sponsored by Tessitura Network 
11:45am - 1:00pm
Atlantic DE
 
Closing Lunch
1:30pm - 4:30pm
 
Optional Venue Tours
1:30pm - 4:30pm
Caribbean/Caspian
  CVP Testing
Prior registration required with approved CVP application

 

IAVM is grateful for
the support of our
Global Partners:

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