"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues



Q: Do I have to be an IAVM member to apply for the CVP?
A: While membership is not required to apply, we do encourage anyone considering obtaining the certification to also consider becoming an IAVM member.

Q: How do I submit my reference letters?
A: The reference template is available here. Please have three senior members of the venue management industry (with at least one being a former boss) complete the template and submit to IAVM HQ with your application. Your application is not complete until the references are received.

Q: When are my fees due?
A: The application fee is due upon the submission of your application. The exam fee must be submitted at least 14 days prior to the selected testing date.

Q: Where can I take the exam?
A: We offer the CVP test at all of our schools & conference as well as Region meetings and several offerings at our headquarters in Coppell, TX each year. A listing of current test dates can be found here. If attending one of these testing dates is not a possibility, arrangements can be made on a case-by-case basis to request testing at a testing center.

Q: Do I have to attend the conference to take the CVP exam?
A: No, while we offer the CVP test at all of our schools & conferences, it is not required that an applicant register to attend the school or conference to test there.

Q: In the event that I do not pass the CVP test, when can I test again?
A: Candidates who fail the examination are allowed to retaking the exam within 12-months of receipt of their exam scores by submitting a written request to IAVM Headquarters forty-five (45) days prior.

Q: How long do I have to complete the process?
A: CVP candidates are allowed two (2) years from application submission date to complete the CVP process.  If a candidate is unable to complete within two (2) years, the candidate must submit a new application, fees, and meet all eligibility requirements in effect at the time of application.

Q: I have already applied. Can I pause in the process?
A: Yes. You have up to two years from the submission of your application to complete the process without incurring more fees or restarting the process.

Q: If I obtain the certification, will you provide a press release template?
A: Yes, we are happy to provide you with a press release template that announces your accomplishment that you can share with your local media.

Q: When will I have to renew my certification?
A: The CVP designation must be renewed every 3 years.

Q: How do I renew my certification?
A: IAVM HQ will provide a renewal application that will take into account any continuing education and professional development as well as community & industry involvement over the past three years.




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