Chief Executive Officer, Tampa Bay Sports & Entertainment

Steve Griggs is entering his second season as chief executive officer of the Tampa Bay Lightning, Tampa Bay Storm and Amalie Arena after being named to the position on July 24, 2015. Prior to being tabbed as CEO, he spent one year as team president and four as chief operating officer. Griggs first joined the organization as COO on August 31, 2010. He oversees all of the organization's business operations, including all concerts and events held at Amalie Arena.

During Griggs' tenure with the Lightning, the team has seen significant increases in attendance, having sold out 66 consecutive games, including playoffs, entering the 2016-17 season. Overall attendance has grown by more than 23 percent, or greater than 3,500 fans per game, since he joined the team while revenues, profitability and brand equity have also continually increased. Tampa Bay's success continued in 2015-16, ranking eighth in average attendance in the NHL at 19,092 (100 percent capacity), outpacing traditional hockey markets such as Vancouver, Pittsburgh, Buffalo and Boston while selling out all home games during the regular season and playoffs. Under Griggs' guidance, the Bolts also have seen a significant boost in corporate partnerships as well as higher renewal and activation rates. The Lightning have posted season ticket renewal rates of more than 90 percent and nearly doubled the base since the 2009-10 season, totaling more than 13,000 season ticket memberships, while luxury suites and Amalie Arena's new loge boxes are sold out entering the 2016-17 season. The team's continued impressive numbers can be attributed to a commitment to the organization's five pillars: guest experience, products/services, community involvement, analytics/strategy and culture.

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President, Bigelow Companies, Inc.

Chris Bigelow is President of the Bigelow Companies, Inc., consultants to sports, entertainment and convention center facilities. The Bigelow Companies, Inc. provides both foodservice design services and management consultancy services and has served over four hundred public assembly venues in the United States, Canada, Europe, Asia, Australia and the Middle East, including many of the premier sports stadiums, concert venues and convention centers.

Mr. Bigelow has been in the foodservice business with a concentration in the public assembly market for over forty years. He received a BA in Business Administration majoring in hotel and restaurant administration from the University of Nevada at Las Vegas and has authored numerous publications and lectured on the subject of sports, recreation and convention catering and hospitality throughout North America, Europe and Australia. Chris Bigelow was named one of the Top 20 Most Influential People in the Sports Facility Design and Management Industry by Street & Smith’s Sports Business Journal.

Mr. Bigelow is a Professional Member of the Food Service Consultants Society International, a Certified Food Service Professional for the National Association of Food Equipment Manufacturers, Board Member for the Association of Luxury Suite Directors, Advisory Board Member for the European Party Caterers Association, member of the International Association of Venue Managers’ Board of Regents, an instructor at their Venue Management School, recipient of their Distinguished Allied Member Award and past Chairman and recipient of the Mickey Warner Distinguished Member Award from the National Association of Concessionaires.

Assistant General Manager, Golden 1 Center

"Aran Rush begins his second season with the Sacramento Kings as the assistant general manager for arena operations. Rush provides day-to-day direction and oversees all aspects of facility programming, box office, maintenance and operations of the new arena, Golden 1 Center.

Prior to joining the Kings Rush served as the VenuWorks executive director for Hartman Arena and previously served as Events & Facilities Executive Director for the City of Sioux City. In his career he served in several roles for SMG including event manager, director of operations, national booking director, assistant general manager, general manager and director general.

Rush has a bachelor’s degree from Central Michigan University in Facility Management, a master’s degree from St. Thomas University in Sports Administration and a certificate in executive leadership from Cornell University. He is a graduate of the Oglebay Facility Management School. He and his wife Carmen currently reside in Elk Grove and are proud parents of their son Liam and their daughter Isabella.

Vice President, Alpha Video Sports & Entertainment Group

Jeff is a Vice President of Alpha Video and the founding officer and director of the Alpha Video Sports & Entertainment Group. With 25 years of industry experience, 22 of it at Alpha Video, Jeff has overseen the negotiation and installation of over 60 major sports venue technology integrations, including control rooms, broadcast infrastructure, A/V systems and IPTV/digital signage solutions. Recent projects include T-Mobile Arena in Las Vegas, NV, the Target Center Renovation in Minneapolis, MN and US Bank Stadium, one of the most technologically advanced sports venues in the world, home of the Minnesota Vikings, Super Bowl LII and the 2019 NCAA Final Four. He uses his knowledge or technology, fan engagement and team ROI to create technology environments that help better engage fans and drive revenue.

General Manager, Spectra Venue Management/Crown Complex

James Grafstrom has more than 15 years of industry experience and is responsible for the booking, marketing, ticketing, and day to day operation of the Crown Complex in Fayetteville, NC. The Crown Complex is a five-venue complex comprised of a 10,000+ seat coliseum, a 4,500 seat arena, a 2,440 seat Theatre, a 10,000 square foot ballroom and an exposition center with 60,000 square feet of unobstructed event space.

Co-Founder, Neon Palm Tree, LLC

Doug is a highly regarded and innovative thought leader in the ticketing and entertainment industries. He is a sought-after speaker and is regularly consulted by ticketing providers, 3rd party vendors, venues, sports teams, and presenters for his opinions and ideas.

Doug has been in the live entertainment technology business for over 20 years, initially managing technology - including developing and supporting in-house ticketing and fundraising applications - for high-profile presenters and venues. In 1998 he established his own consulting business, helping numerous venues and organizations evaluate and implement ticketing and other business technologies.

He was asked in 2001 by college market leader Paciolan (now Spectra) to help them expand internationally and more aggressively into other markets – including performing arts, professional sports and regional and specialized ticketing distributors.

After a brief stint with Ticketmaster in 2008, he spent 5 years with in various capacities from operations to sales, ending his time there with a very successful term as Vice President of Marketing and Communications.

After leaving in late 2013, Doug joined the AXS Digital division of AEG as Vice President of Product Marketing, responsible for developing “go to market” and sales strategies for their ticketing and marketing solutions. He served as Vice President of Business Development during the spinoff of AXS from AEG and merger with Outbox Enterprises in late 2014.

Doug’s passion is helping venues, teams, presenters as well as technology and service providers better leverage assets to improve their businesses. He has been on the forefront of the trend towards utilizing 3rd party products and the push for integration between ticketing systems and these tools. He is also committed to helping identify and implement processes and products to make organizations better. He now pursues these objectives as an advisor to a number of technology startups, and is co-founder of Las Vegas based marketing, technology and business services provider Neon Palm Tree.

Vice President, Sales, Etix

Dennis Scanlon, Vice President at Etix, is an entertainment industry veteran with 35 years’ ticketing experience serving an extensive variety of local, regional, and national clients in sports, concerts, attractions, and performing arts. In 1982, Dennis began his career at The Cincinnati Reds in the Season Ticket Office. Dennis launched his career at Ticketmaster as General Manager Ohio, Kentucky, and West Virginia growing the market from 1 to 47 clients selling over 2.25 million tickets annually. He joined Ticketmaster’s technology team in 1998 introducing wireless access control to venues throughout the United States. In 2000, Dennis was promoted to Vice President, Advanced Product Sales where he led total business acquisition and retention paradigm for Division 1 college athletics and other Advanced Product opportunities. Under his leadership, Dennis and his team secured 76 new national customers within 6 years maintaining 71% win ratio, resulting in 64.7% gross profit (compared to 43% core business profit margin), and raised Internet sell through to 81%. Dennis joined Etix as Senior Executive Sales, Emerging Verticals and is focused on introducing Etix throughout North America. In 2014, Dennis was promoted to Vice President. He is the Principal at These Three Things, LLC.

Dennis is a Six Sigma Black Belt and has been active supporting several industry organizations since 1986. Dennis has served on local not-for-profit Boards of Directors in his community for over 20 years. Dennis has served as a speaker at Intix, CABMA, NACDA, IAAM, Sports and Entertainment Venues of Tomorrow, Johnson and Wales University, and a variety of other conferences and seminars. He is the Principal at These Three Things, LLC, a national speaking and service company.

Sales Manager, US Testing Equipment

An over 18 year security industry veteran, Jason Allen started his career in the United State Marine Corps specializing in Anti-Terrorism Force Protection in the Middle East with the Marine Corps Security Guard program. After serving in the military, Jason moved on to the private sector working as a manager for Securitas Security Services where he provided guard services, armed protection and training services for a number of private industry customers ranging from high tech companies to consumer apparel.

For the last 9 years, Jason has worked with US Testing Equipment as the current Sales Manager and Special Projects Manager. US Testing Equipment is a leader in Security Screening Technology solutions this includes everything from Walk Thru Metal Detection, Under Vehicle Inspection Systems, ETD (explosives trace detection), AT X-Ray, Whole Body Imaging, Cargo Screening Technologies for containers, and other detection systems. Over the years, Jason has worked on providing solutions for everything from the US Open for Tennis, PGA Golf events, regulatory aviation programs, sporting events, concerts Events and specialized government programs.

Jason also has had the distinct privilege to conduct many national program roll outs and has firsthand knowledge regarding some of the challenges and benefits that comes with screening the public at small and large events. He focuses on a total solution from equipment selection, staff training and program management to be a true all in one provider.

Vice President, Risk Management, Feld Entertainment

In January 2014, Vin was appointed Vice President of Risk Management at Feld Entertainment, Inc. Feld is the world’s largest family entertainment business which includes Ringling Brothers Barnum & Bailey Circus, Disney on Ice, Disney Live, Marvel Universe Live, Monster Jam, ArenaCross and SuperCross. Collectively, Feld performs over 5,000 shows a year in over 70 countries across the globe. In this role, Vin is responsible for the company’s insurance programs and acts in a consulting role with its internal partners to evaluate, implement and execute new strategic risk management initiatives as the company continues to grow and expand its global reach.

Vin is co-chair of Feld’s Security Council leading the company’s efforts to address global security concerns and protect its traveling employees across all Feld touring brands. He has shared his successful risk management techniques in presentations to the Workers Compensation Institute Conference in Orlando, FL, the Cumberland, TN Chapter of RIMS, FM Global Insurance Company as well as other local professional networks on other topics to include Cyber risks and exposures in the workplace. He has been featured in Risk & Insurance Magazine several times for his approach in using data analytics to impact the overall cost of risk. Vin holds a Bachelors of Arts degree from Clark University in Worcerster, MA.

Principal and CEO, Sink Combs Dethlefs, Sports Architecture

Don Dethlefs is recognized as an international expert in the design of arena and entertainment venues. Don’s professional experience has emphasized award-winning state-of-the-art event center design.

Innovation, creativity, flexibility and cost effectiveness characterize his designs. He has been personally responsible for the design of over 50 arena projects and understands that an economically viable facility must have the capacity to host sports and entertainment events, yet also the flexibility to accommodate a variety of other functions. He understands the requirements of the facility users and spectators and works to ensure that each venue accommodates the wants and needs of each diverse user group.

His current projects include upgrades to premium amenities at the Pepsi Center in Denver and a $130 million facelift to the home of the NBA Minnesota Timberwolves, the Target Center in Minneapolis.

Sr. Facility Project Manager, Tampa Bay Lightning/Amalie Arena

Mike O’Donnell is the Senior Facility Project Manager for the Tampa Bay Lightning and Amalie Arena and has over 10 years’ experience in architecture, construction, and project management. He has concentrated his career in architecture and project management on sports design, operations, facility management, and construction. Over the last 6 years at the Lightning, Mike has lead multiple major renovations and smaller capital improvement projects totaling over $85M. His knowledge of sports design, building code, and industry standards coupled with facility operations and management bring a unique perspective to leadership at Amalie Arena as well as the design and construction teams he leads. Through these projects, Mike has embraced the Lightning’s goal of becoming the ultimate sports franchise with a reinvented facility while keeping its fans experience as the highest priority. He holds an architectural degree from the University of Kansas, and is actively involved in the community, arts and AIA Tampa.

Sports Practice Director, Dimensional Innovations

With nearly 20 years experience in communicating and developing meaningful projects with clients, Justin Wood brings an unparalleled range of experience to Dimensional Innovations as the Sports Practice Director.

Justin feeds his passion for developing matchless, engaging experiences for clients by focusing on dynamic environments primarily in the sports and entertainment industries. For the last five years, Justin has led the charge on building DI’s sports portfolio through developing sponsorship activations, halls of fame and branding experiences.

His leadership in projects help sports brands improve the fan experience by connecting their story to the interactive and physical environments. With over ten years of experience at DI, Justin’s resume also boasts seven years of running his own design-build consulting company and three years experience in education.

Justin is an active member of the International Association of Assembly Managers, the Association of Luxury Suite Directors, the American Association of Museums and the Society for Environmental Graphic Design. He has presented at ALSD, SEGD’s Dynamic Environments series and his work has appeared in the Sports Business Journal.

President, Venue Coalition, Inc.

Jeff Apregan has promoted, produced and executed live events throughout the world in venues ranging from clubs and theaters to NFL stadiums and motor speedways. In his 35-year career in the live events and touring industry, he has been a tour promoter, provided global tour direction services for major artists, and consulted theater, arena, amphitheater and stadium venues.

Today, Apregan is President and owner of two different companies:

Apregan Entertainment Group provides a variety of entertainment consulting services including tour direction, project management, and talent buying, as well as business affairs support for artists, venues, promoters, producers and organizations. Touring projects include Nitro Circus Live North American tours in 2014 and 2015, and Ice Age On Ice, currently touring North America. Apregan Entertainment also provides consulting services to a group of 16 NFL stadiums called the Gridiron Stadium Network.

Venue Coalition is a venue booking advocate that currently represents over 60 arenas in the United States, Canada and now Mexico.

Director, Booking, Harlem Globetrotters

Casey Gray has been working in Booking and Operations for family touring events for the last 12 years. Currently with The Original Harlem Globetrotters as the Director of Booking he started his career at VEE Corporation working as a Road Manager (My Little Pony, Sesame Street Live, Care Bears and Dragon Tales), Booking Manager and then the Director of Operations. In February 2016 he left his job at VEE to work with the iconic Harlem Globetrotters. He graduated from Indiana University (go Hoosiers!) in a previous decade with a degree in Theatre. When he is not hopelessly failing to spin a basketball on his finger, he enjoys spending time with his beautiful bride traveling and relaxing.

Agent, WME

Ryan Jones is a talent agent in WME’s personal appearance department. His client roster includes live touring productions such as The Illusionists, Circus 1903, Star Trek: The Ultimate Voyage, RAIN – A Tribute to the Beatles, A Night with Janis Joplin, Alton Brown – Eat Your Science and Adam Savage & Michael Stevens: Brain Candy among many others. Ryan is also a territorial agent for the upper Northeast/eastern Canada for WME’s PACS roster. Prior to joining WME, Ryan began his career at a leading wealth management firm headquartered in Chicago. He began in William Morris Agency’s mailroom in 2007.

Vice President of Sales & Touring, InHouse Booking

Barbara is an entertainment executive with over twenty years of experience in the production and promotion of concerts and theatrical shows; tour development and management; and arena and theatre administration. She was a part of the executive team that opened the Fargo Dome in North Dakota which held over 250 events in its first year of operation. Barbara was also a Promoter Representative for Neil Diamond, overseeing two national tours and sold out shows in over 100 arenas. In addition, she developed and managed promotional tours for Fox Kids and Fox Family and recently produced ELVIS LIVES, the first ever Elvis tour utilizing Elvis Tribute Artists that was endorsed and co-marketed by Elvis Presley Enterprises. She holds a B.A. in Communications and Rhetoric from Iowa State University with a minor in Theatre. Barbara actively volunteers in the theatre programs at the Girls Preparatory School and McCallie School in Chattanooga, TN where she resides with her husband, two children and their Bernese mountain dog.

Director, Tour Planning, Arena Shows, Cirque du Soleil Inc.

David Pitman oversees global tour planning for Cirque du Soleil’s arena productions, including current tours of Varekai; Ovo, and TORUK – The First Flight, as well as future tours. Prior to joining Cirque in 2010, Dave enjoyed a 25 year career with Feld Entertainment, contributing to Feld’s growth in international and domestic touring in various roles including Director of North American Routing & Tours; Director of International Tours; Company Manager; and Tour Accountant.

Assistant General Manage, SMG Jacksonville

As the Assistant General Manager for SMG Jacksonville, Zane is responsible for the six city owned venues; EverBank Field, Jacksonville Veterans Memorial Arena, Times-Union Center for the Performing Arts, Prime F. Osborn III Convention Center and Ritz Theatre & Museum. His primary focus and oversight is on booking, programming, event development, the five sports tenants, the box office department, and the parking department.

Prior to Jacksonville, he spent seven years in Pennsylvania as a Regional General Manager for SMG with duties that included day to day operations, booking and marketing of the Santander Arena, Performing Arts Center and the Reading Royals hockey team of the ECHL, in addition to regional oversight of Canton Civic Center, Akron Civic Theatre, Cambria County Memorial Arena and Ebensburg Ice Rink. Zane also spent three years in Saginaw, MI as the General Manager of the Dow Event Center and two years in Connecticut as the Director of Operations of the New Haven Coliseum. As a member of the IAVM, he is part of the Arena Sector Committee and Industry Affairs Council. He enjoys spending time with his wife Kathy of 22 years and two children, Charles (16) and Emily (10), plus playing golf, hockey and racquetball.

VP of Touring, Huka Entertainment

Dave Fortune is a 27-year veteran of the music and concert industry. He began his career promoting shows in high school as a side project. His side project continued through university, along with stints in advertising and marketing, world touring, and music management, until 1998 when MCA Concerts brought him on to head up their newly formed production department. Twelve years, one office, and four business cards later, Dave was in charge of oversight for 1800 shows produced annually by Live Nation Canada. During his time with LiveNation, Dave was integral to all operational elements of the business unit, including all venue deals, ticketing, sponsorship, oversight of club operations (Commodore Ballroom), labour negotiations, risk management, budgets, and special events. His continuous efforts to improve and streamline concert and event production and operations process led to ten (10) straight years of growth, exceeding financial projections by at least 10% each year, and an unprecedented 30% in 2009.

Co-Owner & CEO, Frank Productions

Larry Frank is co-owner and CEO of Frank Productions, Inc. As one of the largest independent concert promoters in the United States, Frank Productions has produced and promoted club, theater, arena and stadium concerts for rock, adult contemporary, mainstream and country artists, as well as outdoor music festivals, children's shows and touring Broadway productions for over 40 years. Headquartered in Madison, WI, Frank Productions, Inc. has affiliated companies that operate throughout the U.S. As a group, these companies produce over 700 shows per year and are also involved in ticketing, marketing, sponsorships, food and beverage operations and logistics for many of these shows. Larry provides oversight and assistance with booking musical artists, negotiating contracts with clubs, theaters and arenas across the U.S. and working with Artist agents and managers. In his capacity as CEO, Larry co-manages the day-to-day operations of Frank Productions, Inc. along with his brother Fred Frank. In addition to his work at Frank Productions, Larry served on the Board of the Country Music Association for two years. Larry is a lifelong resident of Madison, WI and an active member of the community. He sits on the Dane County Executive’s Advisory Committee for the Alliant Energy Center, and has served on the Board of Directors for Children’s Theater of Madison (CTM), the Board of Trustees of Wingra School, the Wisconsin Dyslexia Association Board and the Union Transfer Condominium Association Board. He has been married for over 30 years to his wife Marla, who is the CFO for Frank Productions, Inc. Their son Aaron, 28, works as an Artist Manager at ABI Management in Nashville. Their daughter Sarah, 23, is serving as a Corps Member with City Year (an AmeriCorps program) in Milwaukee, WI. Larry’s hobbies include oil painting at his Madison studio and studying at the Anderson Ranch Arts Center in Aspen, CO.

Music Agent, Creative Artists Agency

Brian Hill is an agent in the Music department at leading entertainment and sports agency Creative Artists Agency (CAA). Hill works in the Nashville office and represents many of the world’s leading musicians, including Eli Young Band, LOCASH, Kevin Fowler, Chase Rice, and Aaron Lewis. He has been nominated as Pollstar’s Third Coast Agent Of The Year four times, winning in 2006 and 2009. Hill began his career in CAA’s Los Angeles mailroom in 1994. After 22 years at a competing agency, he returned to CAA in October of 2015. Hill graduated from University of California, Irvine with a degree in sociology.

Executive Vice President, Messina Touring Group/AEG Live

Kate McMahon is the Executive Vice President of Messina Touring Group. In operation since 2001, MTG has brought in more than $1.5 billion in concert grosses promoting such heavy hitters as George Strait, Kenny Chesney, Taylor Swift, Eric Church, Ed Sheeran and Shawn Mendes. McMahon got her start while attending the University of Illinois, booking and marketing shows for the student-run StarCourse. After college she began a job at Jam Productions, marketing shows all around the Midwest. In 1996 began working for Louis Messina at PACE Concerts as part of the concert marketing team, and eventually working for PACE Touring, marketing the wildly successful George Strait County Music Festival, which played 62 stadiums over 4 years. Innately involved in the routing, booking and marketing for Kenny Chesney since 2002, and Strait since 1996, Kate has won the Billboard Women in Music Award in 2011, 2012 and 2013. Kate is married to a super cool tour accountant, the mother to two almost-perfect children and lives in Austin, TX.

Co-Founder, Premier Productions

Roy Morgan is co-founder of Premier Productions, Inc., the largest producer of Christian concert events in the nation including the Winter Jam Tour Spectacular - Christian music’s largest annual tour! Premier promotes award-winning Christian artists such as - Casting Crowns, Hillsong UNITED, Hillsong Worship, Bill Gaither & Homecoming Friends, Jesus Culture, Kari Jobe, The Newsboys, and many more. In addition, they produce over 12 Christian Music Festivals annually, and have produced over 30 full-ship chartered Music Cruises. Premier has promoted nearly 4,000 events over the last two decades.

General Manager, Spectra Venue Management/Chaiftez Arena

Jim Wynkoop is the General Manager for Spectra Venue Management at Chaiftez Arena in St. Louis, Missouri. He is responsible to Saint Louis University for all aspects of Management including Booking and Scheduling, Event Management, Financial Reporting, and Event Marketing and Sales.

Wynkoop started at Chaifetz Arena in 2010 after working as the Director of Facilities at Spectra’s Bank United Center on the Campus of the University of Miami in Coral Gables, Florida. He has worked for Spectra Venue Management for over 13 years including service at the Whittemore Center Arena at University of New Hampshire and as part of the opening team at University of South Carolina’s Colonial Life Arena.

Wynkoop began his venue career with SMG working at Nassau Veterans Memorial Coliseum in Uniondale, NY for seven years. Starting as the Parking Manager he was promoted to Event Services Manager before serving four years as the Director of Operations.

Wynkoop has been a professional member of IAVM for over 20 years. He is the current Chair of the Universities Programming Committee which he has served on for over eight years. He is also a member of the Board of Trustees for the Foundation. Finally, he served as host for the Arenas Committee last year when AMC visited St. Louis. Wynkoop is a graduate of Venue Management School, and a Certified Facilities Executive.

Sr. VP Business Development, Centerplate

In a career spanning four decades, Cahoon has developed and delivered hospitality programs at premier public facilities throughout the USA and Asia. In recent years, he was instrumental in the design and development of Centerplate’s operation at the site of Super Bowl XLVI at Lucas Oil Stadium in Indianapolis. Following Hurricane Katrina, Cahoon was part of the leadership team that rebuilt and reopened the Mercedes-Benz Superdome, which hosted Super Bowl XLVII. Cahoon’s experience in Sports and Entertainment venues also includes operating major arenas, stadiums, ballparks, amphitheaters, amusement parks, racing facilities and convention center operations throughout the USA. During his six years in Asia, Cahoon re-engineered the restaurants, food courts and catering operations at the Queen Sirikit National Convention Centre (QSNCC) in Bangkok and helped organize hospitality services for several international sporting and conference events. He also received extensive culinary training in Thailand, China and Indonesia.

In addition to his current business development role, Cahoon is the Centerplate’s project manager for the development of Atletico Madrid’s (Spanish Premier League) new stadium opening in 2017. For fun, he is Pit Master for Everglades BBQ on the professional circuit and a Certified Master Barbecue Judge for KCBS and the Florida BBQ Assoc. In October 2016, Cahoon judged his 5th World Series of Barbecue in Kansas City.

Founder & CEO, ParkHub

Three words describe George Baker, Sr. : entrepreneurial; practical; visionary. These words seem somewhat contradictory, but George's experience and education have led him to the point where today he is building his own brand in the parking industry and beyond. Though he has big ideas, George possesses the pragmatism to see the issues of limitations, challenges and obstacles at hand. He has a strong belief in others and enjoys building teams and driving innovation, therefore, he knows that he can make things happen getting past these issues and being ultimately successful

George Baker, Sr, was born in the parking industry. George was a regular fixture in his families parking organization, starting at age 12 sweeping and re-striping his family's lots and performed maintenance and vernal upkeep on these assets. Eventually, as Director of Operations, George managed parking facilities on a national level, from airports to office buildings to event parking.

Building on his experience, challenges (operationally & from the customer side), and insight in the industry, he left his family business and founded in 2010, offering consumers an easy way to locate, reserve, and pay for event parking online. As that business grew, George recognized a need for an on-site validation and mobile point of sale solution for parking operators, as well as an opportunity to provide operators with a robust, cloud-based management system.

George continues to innovate, with new products and services in the works that will push parking further into the digital age.

Director/General Manager, UTA College Park Center

Jeff Davis is the director of the College Park Center at the University of Texas at Arlington. Davis oversees the day-to-day operations of the 7,000-seat arena that is home to four tenant teams: UT Arlington Mavericks Men’s and Women’s Basketball, UT Arlington Mavericks Women’s Volleyball, and the new WNBA Dallas Wings (2016).

Davis joined UT Arlington in March 2011 during the final year of construction of the College Park Center, and was responsible for the successful opening of the venue a year later. Prior to his role at College Park Center, he served as senior event coordinator at the Dallas Convention Center, working with major city-wide conventions, trade shows and consumer events. He also served as event services manager for the Curtis Culwell Center and oversaw major events for Texas A&M University-Commerce.

Davis has a bachelor’s and master’s degree from Texas A&M University-Commerce, and he holds both the CVP and CMP professional designations. He and his wife Teresa currently reside in the mid-cities of Dallas-Fort Worth. In his spare time, he’s still adjusting to the “dad” role with his 20-month old daughter Ellie and chasing her around the house. He also enjoys traveling to Caribbean destinations for his love of scuba diving and teaching the sport as a professional scuba diving instructor.

Vice President, Music Business Development,

From playing in a rock band to managing and promoting them, Dean DeWulf’s life has always orientated around music and he has tackled many roles in the industry. Now, as Vice President of Music Business Development for AXS, he is passionate about bringing new technologies to the live event business and connecting more directly events, promoters, teams and venues to their fans via ticketing.

Dean DeWulf joined AXS in August 2012 as Vice President of Europe, moving his family to the UK and launching the AXS Ticketing service at The O2 Arena in London and other venues and events in the UK and Sweden. In this role, DeWulf oversaw Ticketing Operations, Product Development, CRM/Marketing and Business Development for AXS across Europe.

Prior to joining AXS, DeWulf was in Los Angeles on the concert promotion side of the music business overseeing AEG Live's digital operations and business intelligence in North America for a decade. His leadership fueled continuous innovation around the technologies and processes powering Ticketing, Talent Buying, Marketing, Production and Finance.

Director, Event Services, Verizon Arena

Joe DeGeorge has 23 years of industry experience. He served as Assistant Director of Operations for Verizon Arena since its opening in 1999 and was promoted to his current position of Director of Event Services in 2006. Joe oversees event management, event and venue security, event staff and operations.

Prior to joining Verizon Arena, Joe held various positions at the North Charleston Coliseum, Convention and Performing Arts Center in North Charleston, South Carolina.

Joe is a veteran of the United States Army.

Director, Event Services, Tampa Sports Authority/Raymond James Stadium

David Moss joined the Tampa Sports Authority in December of 2015 as the Director of Event Services for Raymond James Stadium. In his role, David is responsible for the general administration, management, coordination and supervision of the day to day activities for the Event Operations Department. David’s primary responsibilities include event booking, contract management, budgeting and emergency planning. In addition, he oversees the stadium’s security, parking, and guest services staff.

Prior to joining TSA, David spent ten years in Indianapolis, serving as an Event Coordinator for the Indiana Convention Center from 2006-2009, then as the Event Manager for Lucas Oil Stadium from 2010-2015. David has been fortunate over the years to be brought on by some of the largest high profile sporting events in the United States to assist with the day to day operations. His experience includes five Super Bowls, five NCAA Final Fours, one Pro Bowl and one Major League Baseball All Star Game.

A native of Lafayette, Indiana, David graduated from Purdue University in 2005 with a B.A. in Organizational Communication. He currently resides in Wesley Chapel with his wife, Christy and two children, Taylor and Brayden.

Director, Stephen C. O'Connell Center

Lynda M. Reinhart currently serves as the Director of the University of Florida’s Stephen C. O’Connell Center. She began working at the venue as a part time student in 1994 and was appointed to the full time staff in 1998. Lynda worked her way up the ranks until she was named Director in July 2007.  At the University of Florida she served as adjunct professor where she directed student research on the feasibility of a facility management degree program at UF and taught a Facilities Management course. Lynda holds a Bachelor of Science in Business Administration and Master of Science in Recreational Studies, both from UF.

An active member of the International Association of Venue Managers (IAVM) since 1997, Lynda has attended numerous training/educational opportunities and also a graduate of the PAFMS at Oglebay, the Graduate Institute, and the Academy for Venue Safety and Security. Her involvement on the Body of Knowledge Task Force was instrumental in developing a standardized facility management curriculum and college textbook. Lynda has also served on the organization’s Arenas Committee (2015-2016 Chair), University Committee, Foundation Marketing Sub-Committee, Professional Development and Budget/ Finance Committees and served as Sector Director for Universities on the Board of Directors from 2009-2011. 

Lynda is also an active member of the Country Music Association (CMA), International Entertainment Buyers’ Association (IEBA), Florida Facility Managers Association (FFMA), Alachua County Hospitality Council and the Gainesville Sports Commission. Previously, she has served as a FFMA At-Large Board Member, Chair of the FFMA Scholarship Committee, and President of the Sports Commission.  Lynda is currently serving as Secretary/Treasurer for the FFMA Board and Sector Director for Arena on the IAVM Board of Directors.  She is a member of the Executive Committee for both organizations.

Director, Operations, Levy Restaurants/Amway Center, Camping World Stadium, Bob Carr Performing Arts Centre

Tom brings more than 24 years of success and experience in food & beverage management, service, sales, and operations. Covering all facets of customer service, concierge service, customer retention, corporate marketing, food & beverage, and venue operations.

Tom is currently with Levy Restaurants as their Director of Operations at the Amway Center in Orlando, Florida. Tom's responsibilities include managing an executive team, budgeting, forecasting, and day to day business involvement with three profession sports teams and The City of Orlando.

Tom began his professional career with the Marriott Corporation as a Manager of Catering Services. In 1992 Tom took his entrepreneurial skills and experiences and developed a tradeshow consulting company that specialized in food and beverage management, point of sale, design, and implementation. In 1996 Tom joined the Golden State Warriors as the teams Executive Director of Tickets and Premium Services & Venue Operations. There he was responsible for managing all of the team’s premium seating assets, directing sales, marketing and retention efforts, as well as the oversight and implementation of all aspects of customer service and food and beverage operations.

In 2007, Tom followed his passion and took on a new challenge by joining Southern Wine & Spirits to launch its new National Sports and Entertainment Marketing Division. As Southern Wine & Spirits Director of National Accounts, Tom developed a national platform and portfolio, where he was responsible for creating, servicing, and marketing core beverage programming with the top sports and entertainment food and beverage companies and arena venues throughout the United States.

National Sales Manager, Daktronics, Inc.

Jay Parker is Vice President for the live events sales organization at Daktronics.

Parker is based in Brookings, S.D. and directs Daktronics’ sales organization for the United States and Canada for customers in professional sports, colleges and universities, city-owned stadiums and arenas, and rental and staging markets.

Parker originally joined Daktronics as a Purchasing intern in 1987, and after graduation, he joined Daktronics full time in the purchasing department for three years. He then left Daktronics to work for eight years as the athletic Business/Ticket/Facilities manager with the South Dakota State University athletic department.

In 1997 Parker rejoined Daktronics in the major league Sports market, which later evolved into the large Sports Venues Department(lSV)/live events sales organization. in 2007, he became the National Sales manager for the lSV sales organization. in 2011, Parker took over responsibility for the mobile and modular sales division.

Parker has been actively involved in iaVm (international association of Venue managers) and is a past chair of the organization’s Foundation. He currently serves on the Sma (Stadium managers association) Foundation Board.

Parker holds a masters’ degree in business administration (mBa) from the University of South Dakota and a bachelor’s degree in commercial economics from South Dakota State University.

Director, Sports Facilities, Erie County Convention Center Authority

Currently the Director of Sports Facilities for the Erie County Convention Center Authority, Ray got his start in the industry as a college freshman at the Schottenstein Center at The Ohio State University. He started in conversions and eventually moved into a general maintenance role within the Operations Department. Upon graduation with degrees in Forestry and Parks Recreation and Tourism Management, Ray was hired full time at the Schottenstein Center in July of 2004. He worked roles in housekeeping project manager before the move to Erie Insurance Arena and Jerry Uht Park in his hometown of Erie, Pa.

Ray has been with Erie Insurance Arena/Jerry Uht Park for 3 years where he manages the arena and their events, and manages the stadium and grounds.

Ray resides out in the country with his wife, Sue, two children, Julian and Emmett, and too many animals to mention.

Senior Booking Director, VStar Entertainment Group

Andriana Magness has been bringing Sesame Street Live to venues for the past 11 years as Senior Director of Booking for VEE Corporation, now known has VSTAR Entertainment Group. Prior to joining the company in 2005, Andriana started out in the Classical Music industry, with gigs at the Minnesota Orchestra, ICM Artists (aka Opus 3), and the National Repertory Orchestra in Breckenridge, CO. When she’s not working with Elmo, Curious George, and Dinosaurs, Andriana is busy carting her 7 ½ year old and almost 5-year-old to soccer, skiing, piano, and gymnastics.

President, Mills Entertainment

Michael Mills is the founder and CEO of Mills Entertainment , a leading producer and promoter of branded live entertainment. Mills collaborates with top brands and personalities to develop, market, and produce live events throughout the US and worldwide. Current projects include Theresa Caputo Live! The Experience, Daniel Tigers Neighborhood, Roman vs Fousey, and Mel Brooks: Back in the Saddle Again!

Event Coordinator, Tampa Sports Authority/Raymond James Stadium

Stephen Reed has more than 18 years of industry experience and is responsible for the 24 Hour security, Event security, and Law enforcement/Medical staffing along the access control and CCTV oversite for Raymond James Stadium in Tampa, Fl. Raymond James Stadium is a 65,400 seat outdoor venu that host the Tampa Bay Buccaneers, USF Bulls, Outback Bowl and two Monster Jam shows along with various other special events.

SMG Regional General Manager, Van Andel Arena/DeVos Place & DeVos Performance Hall


Founder and President, SACS Consulting & Investigative Services, Inc.

Timothy A. Dimoff, Founder and President of SACS Consulting & Investigative Services, Inc., is considered one of the nation’s leading authorities in high-risk workplace and human resource issues, security, vulnerability assessments, terrorism and crime.

Dimoff’s story reads like a Hollywood movie. He spent over 20 years as an award winning narcotics detective before sustaining a career ending injury during a chaotic drug raid. Dimoff had to rethink his life and his career and decided to turn his vast law enforcement experience in a new direction. He founded SACS Consulting & Investigative Services, Inc., a firm dedicated to helping corporations gain control of spiraling workplace crime and other high risk workplace issues. He is board certified by ASIS (American Society of Industrial Security) as Certified Protection Professional (CPP™), a designation that indicates board certification in security management and is recognized worldwide as the highest recognition accorded a security practitioner. He is also a TASA (Technical Advisory Services of America) board certified legal expert in police and in corporate security procedures and training.

Dimoff is the founder of the innovative “Equalizer” pro bono program in Ohio that helps victims of violent crime establish new identities and a sense of safety after experiencing an attack. He is Board Member of Witness Justice, a non-profit organization committed to directly serving survivors of violent crime. Witness Justice provides victims and their families with access to information, support, and assistance with both personal recovery and navigating the criminal process.

Winner of innumerable state and local awards for business, safety, leadership and civic achievement, Dimoff and SACS Consulting was awarded the Weatherhead 100 Award as one of Ohio’s fastest-growing companies. He is a member of the Technical Advisory Services of America, a national expert witness service utilized by attorneys across the nation; the Ohio and International Narcotic Associations; the Ohio and National Society for Human Resource Managers; and the American Society for Industrial Security.

Dimoff holds a B.S. in Sociology, with an emphasis in criminology, from Denison University. He is also a former State of Ohio Certified School Commander in Law Enforcment and Private Security, a certified instructor in both law enforcement and private security, and an advocate for stronger laws protecting and assisting victims of crime.

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