Guest Experience & Crowd Management Conference
February 20 - 22, 2018 /Minneapolis, MN

GuestX Day 2

Day 2 - Wednesday, February 21, 2018

7:30am - 4:00pm
Great Lakes Promenade
8:00am - 9:00am
Great Lakes C
  Morning Refreshments
9:00am - 9:45am
Great Lakes B
Session 2: Workshop on Crowd Management / Ingress
9:45am - 10:15am
Great Lakes Promenade
  Sponsor Showcase
10:15am - 11:00am
Great Lakes B
Session 3: Protest & Crowd Management
11:15am - 12:00pm
Great Lakes B
  Session 4: Homeland Security Exercise and Evaluation Program (HSEEP)

The Homeland Security Exercise and Evaluation program (HSEEP) provides a common approach to assist Exercise program managers in the development, execution, and evaluation of exercises which address the priorities established by an organization's leaders. The priorities may be based on strategy documents, threat and hazard identification and risk assessment processes, capability assessments or the results from previous exercises and real-world events.  Through improvement planning (exercises), organizations can take the corrective actions identified and use them to improve plans, build and sustain capabilities, and maintain readiness.

12:15pm - 1:15pm
Great Lakes C
1:30pm - 2:30pm
Great Lakes B
Session 5a: Sector-Specific Tabletop Exercise Program (SSTEP)

SSTEP’s are designed and developed for Critical Infrastructure Owners and Operators to address concerns from their particular sector, or threats/hazards facing multiple-sectors, using Pre-built scenarios and discussion questions which can be tailored to an individual organization’s needs.  All Scenarios are notional, but realistic and templates are provided to guide the planners through the entire process.

Session 5b: Tourniquet Training

Launched in October 2015 by the White House, Stop the Bleed is a national awareness campaign intended to cultivate grassroots efforts that encourage bystanders to become trained, equipped, and empowered to help in a bleeding emergency before professional help arrives.

No matter how rapid the arrival of professional emergency responders, bystanders will always be first on the scene.  This training session covers the basics of bleeding control, including proper tourniquet use and how to help a colleague, friend, stranger – or even you – survive a traumatic bleeding incident.

Attendees will learn how to control a bleed using compression, wound packing, and a tourniquet. 

2:45pm - 4:00pm
Great Lakes B
Session 6: User Group Roundtables
4:00pm - 4:30pm
Great Lakes Promenade
  Sponsor Showcase
4:30pm - 5:15pm
Great Lakes B
Session 7: Building Up Your Team After Tragedy
IAVM is grateful for
the support of our
Global Partners:


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